FAQ

We want to unite you with your Geodes as soon as possible. Our shipping hours are between 8am-5pm EST, excluding weekends and major US holidays. Orders are processed within 1-2 business days. Once shipped, orders will arrive at your door step within:

• 3-5 business days for domestic orders
• 3-15 business days for Canada/Mexico
• 3-21 business days for international orders, depending on the shipping method selected (not including time spent in customs). We are working with our shipping partners to bring you cheaper/quicker shipping options.

We're sorry to hear that! Please talk to us at hello@mythcosmetics.com or using the contact form found here. We are happy to assist you with any questions or concerns you may have regarding your order. Please allow our team 24-48 hours to respond to your request.

We hope you love your Geodes, but if you are dissatisfied with your order for any reason, please follow the instructions provided in our Return Policy to process your return.

Our mission is to share Myth Cosmetics with makeup lovers around the world and are happy to offer international shipping.

For orders under $100 - Flat rate USPS shipping to Canada is $15 (parcel delivery time is 7-21 business days)

For orders under $100 - Flat rate USPS International shipping is $20 (parcel delivery time is 7-21 business days)

DHL Express shipping rates vary by location (parcel delivery time is 1-3 business days)

Please be aware that you may be responsible for paying import duties on your international order. Parcel delivery time does not account for time spent in customs or border inspections.

Once your order is processed  you will receive your tracking number by email. This should occur within 1-2 business days from when you first placed your order.

If you have not received the tracking number by email please check your junk folder. 

Not there? Please talk to us at hello@mythcosmetics.com or using the contact form found here. Include your order number in your communication for faster processing. Please allow 24-48 hours for our team to respond to your request.

100% cruelty-free, proud to be.

Our mission is to provide you with formulas that do not contain any animal products or animal byproducts. Our formulas are intended to be 100% vegan-friendly / cruelty free / gluten free / paraben free / fragrance free. If you have any further questions please talk to us at hello@mythcosmetics.com or using the contact form found here. Please allow 24-48 hours for our team to respond to your request.

The Geode Liquid Lipstick formula is manufactured and filled in Los Angeles, CA. 

If you have any further questions, we are happy to talk to you at hello@mythcosmetics.com or using the contact form found here. Please allow 2-3 days for our team to respond to your request.

At this time we do not offer a makeup pro discounts. We are working on creating a program for makeup lovers and professionals.

To discuss wholesale opportunities please talk to us at hello@mythcosmetics.com or using the contact form found here.

Please talk to us at hello@mythcosmetics.com or using the contact form found here. We are happy to assist you with any questions or concerns you may have. Please allow our team 24-48 hours to respond to your request.